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Our guarantee

• Subscription plans: 90-day money-back guarantee on your first order, even if the jar is empty.
• One-time purchases: 30-day money-back guarantee.

The guarantee period starts on the day your order is delivered.

How to request a refund

Email us at ecomguy777@gmail.com with your order number. You do not need to send the product back unless we ask you to. We will confirm your refund by email.

Refund timing

Approved refunds are issued to your original payment method. Depending on your bank, it can take 5–10 business days for the refund to appear.

Damaged or wrong items

If your order arrives damaged or you received the wrong item, email us within 14 days of delivery with a photo and we will send a replacement or refund.

Subscription renewals

The guarantee applies to your first order. If a renewal order was charged that you did not want, email us within 14 days of the charge and we will work it out with you.

EU and UK customers

If you are a consumer in the EU or UK, you also have a statutory right to withdraw from your purchase within 14 days of delivery without giving a reason. This does not limit our guarantee.